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Customer Engagement

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Wendy’s Launches Nationwide Biggie Deals Menu With $4, $6 and $8 Tiers

The chain positions the three-tier deals as a customizable value play to draw price-sensitive diners.

MGM to Rebrand NoMad Las Vegas as The Reserve at Park MGM on Dec. 17

Burberry Posts First Same-Store Sales Growth in Two Years as Turnaround Takes Hold

Starbucks Details AI Push From Barista Assist to Potential Predictive Ordering

Norwegian Cruise Line Holdings Rolls Out Cross-Brand Loyalty Status Honors for Oct. 15 Sailings

Starbucks CEO Pledges ‘Hundreds of Thousands’ of New Seats as In-Store Overhaul Scales

American Express Sets Sept. 18 iOS Launch for New Amex Travel App

Glossier Names Colin Walsh CEO, Effective Oct. 6

Starbucks Rolls Out Remodels in 1,000 U.S. Stores to Bring Back Sit-In Experience

Peloton launches Repowered resale marketplace for used equipment