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Customer Experience

Lounge Access Travel Efficiency Pilot Trading Cards Boarding Process In-flight Services Service Improvements Food and Beverage Economy Legroom Premium Travel Services Inflight Services

American Airlines Adds Third First-Class Row on A319s as Retrofit Program Begins

The push for more premium seats brings tighter cabins with seatback screens removed.

American Airlines Launches Centennial With New ‘100’ Logo, 737 Livery and Fleetwide Decals

American Confirms 2026 Overhaul of DCA Concourse D Admirals Club

American Sets A321XLR Debut for Dec. 18 on JFK–LAX After First Jet Lands in Dallas

American Airlines Taps Lavazza for Systemwide Coffee Upgrade Starting in Early 2026

American Airlines Removes Gate Bag Sizers to Speed Boarding

American to Add Flagship Lounge and Expand Charlotte Admirals Club Space