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AI Integration

ServiceNow Salesforce Agentic Enterprise Workflow Automation Customer Experience

Zendesk Strikes Deal to Acquire Forethought to Accelerate Agentic AI in Customer Service

Closing is targeted for the end of March pending regulatory review.

Salesforce’s Agentforce Posts $540 Million ARR as Benioff Floats Renaming the Company

ServiceNow Tops Q2 Forecasts and Lifts Subscription Revenue Guidance