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Customer Relations

Munich Airport Overnight Stranding Prompts Inquiry After Hundreds Kept on Planes

Officials attribute the episode to heavy snow, a night curfew and scarce buses, with the airport apologizing.

Salt Lake City–Bound Delta Flight Returns to L.A. After Odor From Passenger’s Spoiled Food

Delta Flight 169 Returns to Barcelona After Hail Damage

Air India Crash Probe Intensifies as DNA Matches Identify 80 Victims

United Airlines tightens domestic check-in cutoff to 45 minutes starting June 3