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Xbox UK Age Verification Rollout Triggers Sign-Outs and Online Feature Errors

The checks are part of compliance with the UK Online Safety Act.

Overview

  • Xbox Support says it is aware of problems with the UK age‑assurance experience and is working on a fix.
  • UK players report being signed out, prompted to verify their age, and then unable to complete verification or stuck for hours.
  • Some users face restricted online functionality after signing back in, including issues loading into GTA Online.
  • Reports also cite limits on voice chat with non‑friends and problems connecting third‑party apps such as Discord.
  • Microsoft has introduced age verification for UK accounts, with unverified users warned that certain social features may be limited to friends only, and journalists advise waiting for a fix before attempting verification.