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World Cup Host City Restaurants Add Mandatory Gratuities to Protect Servers

Restaurants are adding automatic service charges to ensure tipped staff get paid when many foreign visitors do not follow U.S. tipping customs.

Overview

  • Several restaurants in U.S. World Cup host cities have started or signaled plans to add mandatory service charges on checks to guarantee pay for servers.
  • T's Brunch Bar in Atlanta will raise its automatic gratuity from 18 percent to 20 percent as an example of the change some businesses are making.
  • State and local restaurant associations have advised or discussed automatic charges for the six-week tournament to shield staff from unpaid shifts by visitors unfamiliar with tipping.
  • Some owners oppose mandatory fees and prefer visible signage or education to encourage voluntary tipping and avoid upsetting local customers.
  • The shift highlights a broader issue that U.S. servers often rely on tips because base pay can be below minimum wage and may prompt longer-term experiments with pay models after the tournament.