Overview
- A 21‑year‑old psychology student fell into a manhole on João Bento street after stepping on a loose or broken cover that gave way, a fall recorded by a nearby security camera that circulated widely online.
- Bystanders pulled her out and SAMU emergency teams treated her; medical reports and family accounts say she lost three teeth, suffered facial and nasal injuries, required stitches and spent a night under observation before being discharged.
- The footage intensified public outrage and prompted municipal crews to isolate the site and the Department of Infrastructure and Public Works to announce fabrication of a new cover and plans to mark the location for pedestrian safety.
- The victim, identified as Juliana Schiel, has said she will file a formal complaint seeking compensation, and her family has demanded accountability for what they describe as a failure of street maintenance.
- The case highlights gaps in local infrastructure upkeep and may prompt further municipal inspections or replacements of damaged manhole covers after the city reported prior work replacing similar covers this year.