Overview
- Which? awards Recommended Provider status to Chase, Danske Bank, First Direct, Monzo, Nationwide and Starling following its August Deltapoll survey and product analysis.
- Starling records the highest customer score at 86%, securing its seventh WRP badge.
- Chase and Danske appear on the WRP list for the first time, while First Direct maintains a run of more than a decade.
- Revolut and Allied Irish Bank fall just short of recommendation, with Revolut’s e‑money status meaning no FSCS deposit protection for UK customers.
- Which? highlights persistent inertia, noting 37% of account holders have stayed with the same provider for 20 years or more, as Nationwide extends a pledge to keep 696 Nationwide and Virgin Money branches open until at least 2030.