Overview
- Karn Shah, a Mumbai-based wheelchair-using comedian, says he waited about 45 minutes at Worli station after the only working lift failed.
- He reports being told to “walk home” in his wheelchair toward Dadar via a busy main road with fast-moving traffic.
- Repeated calls to the metro emergency helpline allegedly connected briefly and then disconnected without assistance.
- He says there were no wheelchair-accessible washrooms available, leaving him to navigate the road to get home late at night.
- The Instagram video has drawn widespread criticism of accessibility and maintenance on Aqua Line 3, and outlets report no official response from metro authorities.