Particle.news
Download on the App Store

WhatsApp Tests Automatic Sorting To Shift Business Chats Out Of the Main List

The experiment targets a cleaner inbox for personal conversations.

Overview

  • WhatsApp is testing an Android beta feature that moves company and service messages to a separate area after about 24 hours, according to WABetaInfo.
  • The trial appears in version 2.26.15.9 for selected beta users, who see business chats leave the main chat view while remaining accessible elsewhere.
  • Early reports describe a settings switch that would let people turn the automatic sorting on or off, giving users control over the behavior.
  • WhatsApp previously explored placing business conversations in a dedicated list from the start, and the company has not settled on a final design.
  • No rollout date has been announced, and the change is aimed at reducing clutter from shops, deliveries, and subscription alerts so friends and family stay easier to find.