Western Union Reports Q4 Revenue Decline as Margins Improve, Shares Fall

Overview

• Fourth-quarter revenue came in at $1.0 billion, down 5%, with full-year 2025 revenue at $4.1 billion, down 4% on a reported basis.
• Core Consumer Money Transfer weakened, with Q4 revenue down 7%, transactions down 2%, and adjusted CMT revenue down 9%.
• Branded Digital revenue rose about 7% in Q4 as digital transactions increased 13% year over year.
• Consumer Services accelerated on Travel Money and the Eurochange acquisition, up 15% in Q4 and 32% for the full year on a reported basis.
• Profitability improved with GAAP operating margin at 18% and adjusted margin at 20%, and the board approved a $0.235 Q1 dividend after returning $529 million to shareholders in 2025.