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Waymo Operators Called Police, Disabled Robotaxi and Routed Ride to Officers After Seeing Teens Drink and Fire Gel Beads

Access to live interior feeds that led operators to alert police, disable the vehicle, then direct officers to a stop has prompted fresh privacy and transparency questions

Overview

  • Waymo operators watching live interior camera and audio feeds contacted San Mateo police after they observed two underage passengers appearing to drink and shoot projectiles from the car.
  • Company staff remotely disabled the vehicle and told the riders the car was having trouble so officers could position themselves for a safe stop, and police searched the vehicle with a K-9 unit before detaining the teens.
  • Responding officers determined the projectiles were Orbeez gel beads, no one was hurt, the two 15-year-olds were released to their parents and the case was forwarded to the San Mateo County district attorney for charging review.
  • Waymo’s publicly stated policies allow review of in-car video and live monitoring in "urgent circumstances," and the company’s rules bar alcohol, weapons and require proximity or age verification to unlock a ride.
  • Privacy researchers and ethicists said the incident raises questions about when operators review interior data, what triggers police involvement and how companies should disclose monitoring and data use to riders.