Overview
- Guests at the Boulder Ridge Villas portion of Disney’s Wilderness Lodge experienced a water outage that forced Disney to move affected occupants to other on‑property resorts with availability.
- Disney offered transfers into nearby on‑site properties including Old Key West, Saratoga Springs, and the Contemporary Resort’s Garden Wing to house displaced guests.
- Some incoming reservations for Boulder Ridge were reassigned to other resorts, and at least one guest reported receiving a $300 Disney Gift Card as compensation for the inconvenience.
- This outage follows mid‑June air‑conditioning failures at Wilderness Lodge that were later fixed and resulted in Disney providing compensation to affected guests.
- Boulder Ridge is part of Disney Vacation Club within Wilderness Lodge, so a utilities failure in that sub‑section can cascade into wider operational moves, guest disruption, and reputational risk for the resort.