Overview
- The Wall Street Journal reports that while co‑chief operating officer at JPMorgan a decade ago Bisignano ordered security staff to use software to read other executives’ internal emails and communications.
- Bisignano has strongly denied the account in interviews and through counsel, calling the story inaccurate and based on anonymous sources.
- JPMorgan and Bisignano’s lawyer have rejected the specific claims and noted there are no public allegations that any customer data was accessed.
- The report revives earlier 2018 reporting about a Palantir‑linked employee‑monitoring project at JPMorgan that named Bisignano as an executive sponsor of surveillance work.
- The allegations matter for current governance because Bisignano was confirmed in 2025 as Social Security commissioner and was later appointed CEO of the IRS, roles that involve control over sensitive taxpayer records and operational oversight.