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Visa Warns AI-Driven Scams Are Now the Fastest-Growing Payment Threat

The company says generative AI is helping criminals craft convincing social‑engineering attacks that trick people into authorizing fraudulent payments and force a shift to identity‑first defenses.

Overview

  • Visa published its Spring 2026 Biannual Threats Report on May 20, 2026, and found scams powered by AI and social engineering were the fastest-growing source of consumer payment harm.
  • From July to December 2025 Visa identified nearly $1 billion in scam-related activity as criminals moved away from stealing credentials and toward getting victims to approve transactions themselves.
  • The report documents a 26% rise in global ransomware activity in that same period and notes only 23% of victims paid ransoms, a historic low that changes attackers’ incentives.
  • Security firms and reporters say attackers are using generative AI for tailored phishing, voice deepfakes, automated vulnerability discovery and adversarial techniques designed to evade transaction-scoring systems.
  • Visa and industry sources call for faster automation, identity-focused controls like hardware MFA and cross-industry information sharing to detect deception earlier and reduce consumer losses.