Overview
- Virgin Media confirmed a fault causing pixelation on television channels and said broadband is not affected.
- Downdetector, a site that aggregates user outage reports, showed more than 4,000 complaints at its peak.
- Users described broken-up pictures and unwatchable channels, including on TiVo set‑top boxes.
- GeoBlackout recorded hundreds of Virgin Media complaints, pointing to a widespread issue across the UK.
- Express.co.uk launched live coverage as the cause remains under investigation and teams work to restore service.