Overview
- The incident occurred on Jan. 14 on a Cancun-to-London Heathrow flight, where the vegan breakfast option was described as thin courgette with an allegedly moldy pepper between small slices of bread.
- Passenger Paul Booker showed the sandwich to a flight attendant who appeared embarrassed, replaced it with a fruit salad, and advised him to contact the airline.
- Booker filed a complaint after landing, and the airline said all customers, including those with specific dietary needs, should receive food that meets its standards.
- Virgin Atlantic offered a £100 (about $136) voucher, which Booker dismissed as inadequate as he criticized the quality and limited availability of specialist meals in flight.
- Coverage notes conflicting reports of the ticket price he cited (about $820 versus £600), and there is no public indication of further compensation or an external review as of the latest reports.