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Victoria Rolls Out Contactless Tap‑and‑Go on Metro Trains

The change simplifies payments for many commuters, pressing the government to complete delayed costly upgrades.

Overview

  • Contactless tap‑and‑go will be available for full‑fare passengers on metropolitan trains from Sunday, June 7, with the remaining metro lines added on June 14 so that all myki‑enabled train stations support bank‑card and smart device taps.
  • Concession holders, tram riders and most bus passengers cannot use tap‑and‑go yet and will need a physical myki card until a broader upgrade targeted for mid‑2027.
  • The new system accepts bank cards, phones and smartwatches but only for myki money, so weekly or monthly pass holders must keep a physical or digital myki and Android users retain a digital myki option that iPhone users do not yet have.
  • A March trial recorded more than 88,500 tap‑and‑go journeys with about four in five trips made on phones or smartwatches, showing strong device uptake but limited coverage so far.
  • The rollout follows a 2023 $1.7 billion, 15‑year contract with Conduent and a March Auditor‑General report that found the program is about 18 months late and projected to cost roughly $2.8 billion over 15 years, a background that helps explain ongoing political scrutiny and user confusion.