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Vicenza Driver Orders 15-Year-Old With Disability Off Bus Over Pass Mix-Up

The operator has opened an internal inquiry that could lead to sanctions.

Overview

  • The student told the driver he believed he had forgotten his season pass, was ordered off the bus, and later discovered he had the pass with him.
  • He remained alone at a San Felice stop in the rain and called his family before his grandfather came to pick him up.
  • Svt/Azienda Vicentina Trasporti says internal checks are underway and that the described conduct, if confirmed, will be sanctioned as contrary to company policy.
  • The operator’s published rules indicate that a subscriber’s failure to show a pass should result in a fine that can be annulled within 15 days upon proof of a valid nominative ticket.
  • Consumer group Assoutenti and regional politician Luca Zaia urged uniform safeguards for minors and vulnerable riders, pointing to a similar recent incident in Belluno.