Overview
- Urban routes in Veracruz, Boca del Río and parts of Medellín were widely suspended, leaving thousands stranded and pushing riders to costly taxis and app services.
- Concessionaires had unilaterally raised fares from 9 pesos to between 12 and 22 pesos and dropped discounts for students, seniors and people with disabilities, moves officials said were not authorized outside Xalapa.
- The state withdrew Ulúa buses it had financed and concentrated them at Auditorio Benito Juárez, while SSP and transit patrols provided free rides and prioritized minors and older adults.
- By Friday, operators began restoring service and publicly acknowledged the fare increase as a mistake, committing to keep the general fare at 9 pesos and the preferential fare at 7 pesos.
- Authorities say monitoring will continue as routes ramp back up, with some waits still exceeding 40 minutes and transport leaders citing years without adjustments and higher fuel costs during the dispute.