Overview
- Vapi raised $50 million Tuesday in a Series B led by Peak XV with M12, Kleiner Perkins, and Bessemer, and TechCrunch reports a post-money value near $500 million.
- The company says its platform has handled more than 1 billion calls and now processes between 1 million and 5 million calls each day.
- Amazon Ring now routes all inbound phone support through Vapi after testing more than 40 vendors and says customer satisfaction scores improved.
- Vapi emphasizes infrastructure and orchestration over prebuilt apps, giving enterprises low-latency calls, compliance controls, and fine-grained tuning of agent behavior.
- The new capital lifts total funding to $72 million, and the company plans to expand engineering, infrastructure, and go-to-market teams.