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U.S. Pizza Chains Lose Ground as Delivery Apps and Price Pressures Reshape Demand

Rising prices, delivery platforms, health trends reshape how Americans buy pizza.

Overview

  • Once the No. 2 restaurant category in the 1990s, pizza ranked sixth in 2024, according to The Wall Street Journal.
  • Chains still generated about $31 billion in 2024 sales, yet store counts have declined since 2019 and coffee and Mexican concepts now outnumber pizzerias.
  • Executives say the category is disrupted and normalizing after a pandemic-era boom, with delivery apps putting pizza in direct competition with every cuisine.
  • Financial strain persists, with bankruptcy filings at Pieology’s parent in December and Bertucci’s in April, and The Week reporting that Yum Brands is exploring a sale of Pizza Hut.
  • Operators are leaning on value and menu diversification, from Domino’s $9.99 large-pizza deal to California Pizza Kitchen’s Smart Swaps, alongside tech-driven loyalty and a growing opening for independents.