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Universal Orlando Pulls Self-Service Ticket Kiosks From Park Entrances

Universal has not explained the removal, prompting questions about a shift to app-based tickets and how guests without easy digital access will enter.

Overview

  • Observation-based reports show the kiosks outside Universal Studios Florida and Islands of Adventure have been taken out, with the Islands of Adventure pavilion now empty.
  • At Universal Studios Florida, the machines were removed during painting work near the entrance, and no replacement option has been installed.
  • The kiosks previously let guests who bought tickets online print them quickly, reducing pressure on ticket windows during busy entry periods.
  • With the kiosks gone, guests needing physical tickets must rely on staffed windows or customer service, which may complicate entry for international visitors and third‑party ticket purchasers.
  • Coverage notes possible motives such as a push toward mobile ticketing or lower maintenance costs, though permanence and rationale remain unconfirmed without an official statement.