Particle.news
Download on the App Store

Universal Orlando Faces Backlash Over Leaky Themed Sippers

The complaints underscore how novelty can undercut usability.

Overview

  • Media reports Thursday said guests now call the paid sipper upgrade a “scam” after repeated leaks and messy use.
  • Users report the T. rex cup lacks an internal straw, forcing them to tip it upside down, and a small hole then dumps liquid on hands and clothes.
  • Similar complaints target Bumblebee and Bart Simpson versions, which guests say leak when set on a table or stowed on their side.
  • Many say the sculpted shapes have tight spaces and small parts that are hard to wash, raising hygiene worries in Florida heat.
  • Visitors are switching to standard refillable mugs or bringing their own bottles to use free water at Coca‑Cola Freestyle stations, and the articles note no Universal response.