Overview
- Santander, which starts another phase on Wednesday, May 6, is closing branches in places including Glengormley, Leyland, Mansfield, Merthyr Tydfil and Northallerton, with further sites shutting through May 28.
- Across May, the four groups plan 52 closures in total, with Santander shutting 27 sites, NatWest 15, Lloyds 8 and Halifax 2, and several branches already closing this week.
- The banks cite a lasting move to mobile, online and phone banking and say they will keep support in place through options like Santander Local sessions in community venues, NatWest’s branch investment plans and Lloyds’ community bankers and PayPoint access.
- Charities and older people’s groups warn the loss of counters makes it harder for pensioners and other vulnerable customers to withdraw cash, fix account problems and manage money if they lack reliable internet or confidence with apps.
- Which? reports 6,719 UK branches have shut since January 2015, about 53 a month, and campaigners are now pushing for shared banking hubs and stronger protections for cash access.