Overview
- CEO H. Lynn Moore Jr. sent a nine-page letter alleging months of verbal abuse and threats by Pappas toward Tyler staff.
- Tyler said its team will no longer take Pappas’ calls or meet with her, and project personnel assigned to the county will work from home this week.
- Pappas acknowledged using strong language, denied racial animus, and said she is pressing the vendor on failures that hurt taxpayers.
- Board President Toni Preckwinkle’s office referred the allegations to the Department of Ethics and Human Rights for a review.
- Key disputes persist over responsibility for about $181.9 million in overdue refunds, with Tyler citing treasurer’s office errors and Pappas blaming faulty data and systems.