Overview
- A passenger became aggressive and tried to leave the aircraft mid‑flight, and cabin crew with the help of an onboard doctor restrained him before the captain diverted the Boeing 787‑9 to Gander, Newfoundland, on Friday.
- Roughly 360–400 passengers disembarked in Gander where local police removed the disruptive passenger, according to multiple passenger accounts.
- Passengers reported long delays, slow transfers on small buses, hotel rooms offered for only a few hours, and many people sleeping on the airport floor with limited food and warm clothing.
- A wife of the disruptive passenger has been quoted saying he took diazepam bought in Mexico, but that claim is unverified and has not been confirmed by authorities.
- News outlets say TUI was approached for comment but has not published a substantive statement, and the coverage so far relies mainly on traveller testimony highlighting gaps in the airline’s ground handling and passenger care.