Overview
- Trisha posted an Instagram Stories message on Friday saying she received clothes that “reek” of body odour for the third time in a row and urging @Zara and @ZaraCare to “smell it before you pack it.”
- She quoted the delivery as “pretty darn disgusting” but did not say what items she had ordered or provide item-level details.
- News reports from multiple outlets noted that, at the time of publication, Zara had not issued any public response to her complaint.
- Coverage and experts point to one common cause for such complaints: returned or tried-on items being repackaged without proper checks, a practice that would let strong odours reach new customers.
- Trisha’s high public profile this year because of the box-office hit Karuppu and widely reported personal attention has amplified the story and could increase pressure on Zara to investigate packing and quality-control practices.