Overview
- The incident occurred on May 7, 2023 on a service leaving York after two first-class passengers asked for sausage rolls.
- A colleague raised concerns after hearing laughter and finding the kitchen bin empty, prompting an inquiry that reviewed CCTV.
- Footage appeared to show Peter Duffy retrieving discarded sausage rolls, plating and reheating them, before a colleague served the items to passengers.
- LNER suspended both workers, then dismissed Duffy for gross misconduct in July 2023; he later told investigators he had “gone too far for the customer” and believed the food was wrapped in foil.
- The tribunal rejected his unfair dismissal and discrimination claims, finding the dismissal reasonable and not caused by his disability; LNER reiterated that customer safety is its priority.