Overview
- Lucy says a male guest entered her York Travelodge room in June 2025 after reception handed him a key.
- She told LBC she was naked, screamed at the intruder to leave, and feared she could have been sexually assaulted.
- Travelodge apologized, said its room-security policy was not followed, retrained the hotel team, and appointed Paul Greaney KC to lead an independent review that is underway alongside an internal review.
- Lucy rejects the company’s description that she was merely “disturbed” and says early replies felt generic and focused on a refund rather than reassurance.
- The case has drawn political attention, including questions from MP Freddie van Mierlo, and it revives concerns raised by a similar key-issuance failure reported at a Maidenhead Travelodge in 2022.