Overview
- The recall covers certain 2021–2024 Highlander and Highlander Hybrid SUVs, totaling about 550,007 vehicles, and does not include Grand Highlander.
- The second-row seat back may not fully lock after adjustment due to a supplier design change that altered the balance between locking and return springs, increasing injury risk in a crash.
- Production affected spans March 31, 2021 to November 10, 2023, with 420,771 gas models and 129,236 hybrids included in the campaign.
- Toyota identified the condition during an October 2023 plant inspection and, per its NHTSA filing, has 10 field technical reports and 18 related warranty claims as of February 25.
- Dealers will inspect and replace return springs in the second-row recliner assemblies at no cost, with owner notifications scheduled from April 20 to May 4, 2026.