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Overview
- An automated TotalEnergies station in Onnaing billed diesel at €9.99 per liter for about 16 hours, leaving several dozen motorists charged far above the normal €2.25 rate.
- TotalEnergies called the episode a technical failure, said it has identified the affected transactions, and will reimburse customers automatically based on its capped prices.
- Drivers found no staff on site and banks said they could not reverse card authorizations, and some confusion arose because €9.99 can signal an empty tank at automated pumps even though charges went through here.
- Following Friday’s drop in oil costs, French stations began posting lower prices, with reported cuts of roughly 5 to 15 cents per liter and diesel averages down by 3 to 7 cents versus earlier in the week.
- Distributors say fuller cuts should appear over three to five days as tanks turn over and warn prices remain volatile, and industry leaders caution that pump prices are unlikely to return to pre-war levels.