Overview
- The Winter elevator stopped about 30 meters above ground around 8:15 p.m. Sunday local time.
- Fire crews aligned the Autumn car, bridged the emergency doors with a stainless-steel plate, and guided 20 passengers across a roughly 1.5-meter gap by about 2 a.m.
- No injuries were reported among those trapped, according to the operator and police.
- Two other elevators were paused for checks, temporarily leaving about 1,200 visitors on the 350-meter deck before they returned to ground by 11 p.m.
- The operator will refund Monday reservations as investigators review why this outage lasted far longer than similar incidents in 2015 and 2017 and note the presence of onboard emergency supplies.