Overview
- Reports of failures surged shortly after 10:00 local time, with Downdetector logging thousands of complaints and #Timdown trending on X.
- User reports concentrated in Lazio and extended to Campania, Lombardy and Piedmont, with issues noted in major cities including Rome, Milan, Naples, Bologna, Turin and Modena.
- Customers cited problems placing and receiving calls, mobile data interruptions and difficulties connecting home and office modems.
- Complaints peaked at about 6,000 late in the morning and eased to roughly 3,500 by noon, indicating partial improvements but continued instability.
- News outlets marked coverage as developing as the outage persisted and TIM’s official channels remained silent on the origin and timing of a fix.