Overview
- The Devon-based chain confirmed an immediate shutdown on April 23, 2026, ending three decades of trading.
- The closures cover outlets in Plymouth, Exeter and Torbay, with the company telling customers all locations are affected.
- The business cited steep running costs and warned of further increases, echoing industry data that retailers faced £5.6 billion in extra costs across 2025–26 from higher wages, new packaging fees and rising property values.
- The group grew to about nine outlets over its history and was recognised for high animal-welfare standards with a 2022 PetQuip retailer award.
- In 2025 its sister firm, The Pet Express Ltd, went into liquidation with job losses, underscoring ongoing strain now felt by staff and regular customers who relied on the chain’s in-person pet care advice.