Telangana Police Tell High Court Ex‑Vendor Is Withholding 16 Lakh T‑Wallet Users’ Data and ₹14 Crore
Police say the retention is blocking a handover to a new operator and risks misuse of sensitive citizen information.
Overview
- The Hyderabad police filed a counter-affidavit in late May saying Transaction Analysts India Pvt. Ltd. is unlawfully retaining KYC data for nearly 16 lakh users and about ₹14 crore in wallet balances.
- A criminal FIR names the company and three executives under sections of the Bharatiya Nyaya Sanhita and multiple provisions of the Information Technology Act for alleged fraud, breach of trust and misuse of protected systems.
- The vendor’s contract for the state-owned T‑Wallet expired on May 31, 2025, and the government picked Purview India Consulting and Services LLP as the new operator but officials say the outgoing firm has stalled the technical and data handover.
- Transaction Analysts argues RBI KYC secrecy rules bar transferring customer KYC and funds without user consent and seeks court-ordered legal protection to share data, while the Telangana police say custodial questioning and a full probe are needed.
- Court actions are active: an executive was arrested on April 25, the company won anticipatory bail on May 15 with a direction to share data, and police are opposing any quashing of the case because investigations remain at an early stage and T‑Wallet supports over 1,200 citizen services.