Overview
- T-Mobile’s updated T-Life app introduces Easy Switch, a guided flow that helps AT&T and Verizon customers move to T-Mobile in about 15 minutes with the option to pick a new phone up to 90 days later.
- Same-day device delivery is now offered through DoorDash with real-time tracking and a unique handoff code, and qualifying members can redeem one year of DashPass.
- Customers can change their phone number inside the app with guidance on impacts to voicemail, call forwarding and billing, and they can compare plans side by side without a device upgrade.
- Bring-your-own-device checks now confirm phone or tablet compatibility instantly, with tablet setup supported via eSIM or physical SIM.
- T-Life performance improvements include 30% faster load times and a rebuilt sign-in, plus store integration for mobile check-in and queue visibility and a reorganized experience for Metro by T-Mobile users.