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Superhuman CEO Defends Pulled 'Expert Review' as Attribution, Not Impersonation

The CEO frames the discontinued tool as attribution rather than a clone of real writers.

Overview

  • In a new Decoder podcast interview, CEO Shishir Mehrotra apologized for the feature’s rollout and said the company believes impersonation claims in a class-action lawsuit are without merit.
  • Mehrotra argued the tool presented edits as “inspired by” named writers with links to their work, yet he conceded it was a poor experience for both users and the people named.
  • Superhuman, the company formerly known as Grammarly, launched Expert Review last August and shut it down in early March after criticism over using real names without consent.
  • Verge editor Nilay Patel, whose name appeared in the product, confronted Mehrotra for using writers’ identities and pointed to interface check marks that suggested official approval.
  • The fight underscores unresolved rules about commercial use of names and likeness in AI, a gray area that could shape how companies design persona-style features.