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Stranded Travelers in UAE Shoulder Rising Bills Despite State Pledge

Travelers say unclear reimbursement rules are forcing them to cover growing hotel costs on their own.

Overview

  • The UAE aviation regulator said on March 1 the state would pay hosting and accommodation for stranded passengers, but it has not outlined how or when reimbursements will occur.
  • Emirates and Etihad have restarted limited services prioritizing existing bookings, while Qatar Airways has largely remained grounded aside from limited flights to Doha.
  • Airline-provided hotel and meal vouchers have typically covered only a few nights, leaving many to pay out of pocket using credit cards or crowdfunding.
  • Individual cases highlight the strain, including an American mother who accrued about $6,800 at the Taj Dubai and another traveler shuttling between hotels after a four-night Emirates voucher expired.
  • Exit options have been starkly unequal, with some wealthier travelers driving to Oman or Saudi Arabia to charter private jets costing up to roughly $200,000.