Overview
- PS5 and PS5 Pro owners report frequent crashes, hard freezes, and save problems that block progress in Starfield.
- Digital Foundry reproduced the crashes on both consoles, and Bethesda has not explained the cause.
- Some buyers say the PlayStation Store has issued refunds, while others report denials or pending cases.
- A day-one update did not stop the problems for many players, and review code version 1.000.002 ran without crashes for at least one outlet.
- Evidence comes from Reddit and ResetEra posts with PS5 error-history screenshots, even as many players say the game runs fine.