Overview
- As of Thursday, the SSA lists about 13 field offices in roughly a dozen states and one U.S. territory as closed to walk-ins or operating by phone only.
- Examples include Yuma, Arizona, Fort Walton Beach, Florida, and Silver Spring, Maryland, with dates that vary by location on the SSA emergencies page.
- The SSA says these outages are short-term and linked to construction, space limits, staffing issues, or other operational problems.
- Benefit payments continue on schedule even when a local office is closed to in-person service.
- Business Insider reports facility problems and thin staffing at small rural stations behind several closures, which can make access harder for people without reliable internet or travel options.