Overview
- The bank, which began handing back name‑clear papers on Friday, is sorting about 50,000 items left in the ransacked vault after investigators released them in late April.
- Following Thursday’s street protest in Gelsenkirchen‑Buer, hundreds of safe‑deposit holders pressed for full compensation and called for leadership changes at the bank.
- In a WDR radio interview, CEO Michael Klotz said the bank is also a victim, denied negligence, and urged customers to submit detailed inventory lists, with about 2,100 received so far.
- Police say burglars drilled through a wall over the 2025 Christmas period, opened nearly all of roughly 3,100 boxes, and remain unidentified, with losses likely in the multi‑tens of millions of euros or higher.
- With payouts capped at €10,300 per box under standard policies, several customers have sued in Essen, with the first civil hearings scheduled for June.