Overview
- The June 6 Lotto draw produced winning numbers that match the six-number set the claimant says she has played for 20 years.
- The claimant’s mother took the physical ticket to a Londis in Abercynon to be checked and says the terminal showed no prize, made no usual beep, and the shopkeeper discarded the ticket before the family realised it was a winner.
- The shop had no usable CCTV because it is being renovated and the bins were emptied before the ticket could be recovered, and the store owner has suspended lottery sales and removed the terminal and scratchcards.
- Kath Main has provided Allwyn with proof of purchase and external footage showing the purchase, and Allwyn has opened a formal investigation under its lost, stolen or destroyed ticket policy.
- The claimant describes severe distress while she waits and the case has drawn attention to possible terminal faults and retailer procedures that could influence how future lost-ticket claims are handled.