Overview
- SoundHound announced an AI phone agent for Red Lobster that answers every call, handles multiple orders at once, and routes transactions directly to the point-of-sale system.
- The system is trained on Red Lobster’s full menu and can answer common guest questions, with the company describing a rollout across locations nationwide.
- Regulatory filings show six executives, including the CEO and CFO, sold shares totaling more than $8 million between Sept. 22 and 24.
- Shares fell about 8% to $16.35 following the disclosures, reflecting investor concern over the timing of the insider sales.
- SoundHound reported roughly 217% year-over-year revenue growth to about $42.7–$43 million, cites over 1 billion monthly requests, and targets adjusted EBITDA profitability by late 2025 after integrating Amelia and Synq3 and shifting customers to its Polaris and Amelia 7.0 agents.