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2mo ago

São Paulo Appeals Court Upholds R$15,000 Award After Disabled Woman Denied Wheelchair at GRU

The panel found the concessionaire had a duty to ensure dignified treatment for users with disabilities.

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Overview

  • The 25th Civil Chamber of the São Paulo Court of Justice affirmed a ruling against the GRU Airport concessionaire for failing to provide proper accommodation.
  • Moral damages were set at R$15,000 after a security guard ordered the return of a wheelchair without offering any alternative.
  • Relator Mary Grün rejected the defense that airports have no obligation to provide wheelchairs to non-passengers.
  • The court found no evidence the equipment was reserved for an emergency or indispensable to another person and deemed the conduct a violation of fundamental rights.
  • The decision was unanimous with judges João Antunes and Rodolfo César Milano joining, the case is docketed as 1004578-23.2024.8.26.0624, and GRU Airport said it would not comment.