Particle.news
Download on the App Store

Snapchat Launches AI Sponsored Snaps With Brand Chatbots in Chat

An alpha with Experian will test whether branded AI chats can drive purchases.

Overview

  • Snapchat, which announced the feature Tuesday, introduced AI Sponsored Snaps that place brand AI agents directly in the Chat tab for two-way conversations.
  • The ads show up as chats labeled “Ad” next to a brand name, and people can ask questions and get tailored recommendations without leaving the thread.
  • An early test with Experian will focus on credit education and money tips, offering answers on topics like improving credit scores before a wider partner rollout.
  • Snap says the format builds on past results, citing Sponsored Snaps that delivered 22% more conversions, nearly 20% lower cost per action, and twice the conversions per full-screen view versus other placements.
  • The company points to scale and behavior as the bet, noting nearly one billion monthly users, 950 billion chats in Q1 2026, and over 500 million people who have messaged My AI, even as some coverage flags likely user pushback to AI ads in private chats.