Overview
- Shinsegae said an employee at the Gumi E‑Mart preemptively redeemed nine 100,000-won certificates, and the investigation remains in progress.
- Jaemin shared 30 mobile barcodes via the Bubble app on March 14 as White Day gifts worth a total of 3 million won.
- Fans who visited stores on March 15 found many vouchers already exchanged before the 10 a.m. opening, with redemptions concentrated at the Gumi branch.
- The retailer issued a public apology, said disciplinary action will follow company rules once facts are confirmed, and promised stricter issuance and redemption controls.
- Reports that a staffer had been fired or resigned were denied in earlier statements, and Jaemin later sent 10 additional vouchers to fans.