Overview
- Organisers ordered the stage area cleared after strong winds risked parts of the stage construction detaching and told attendees to seek shelter for their safety.
- Multiple headline acts, including Sido, Tom Odell, Paul Kalkbrenner and SSIO, were canceled and auxiliary venues such as the Night Stage and Silent Disco were shut down.
- Festival staff announced that day-ticket holders from the canceled day may return free the following day by showing their wristbands and that canceled shows will not be rescheduled.
- Organisers offered limited on-site remedies—a free return day pass and complimentary drinks—but reports conflict over whether the free drinks number was 500 or 5,000, which has increased attendee frustration.
- Some ticket-holders who bought tickets for the canceled performances are publicly demanding partial refunds, and the situation could prompt questions about refund policy, ticket insurance and how organisers communicate compensation details going forward.