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ServiceTitan Posts Strong Q1 Results and Raises 2027 Outlook

Investors sent the stock higher and analysts lifted price targets after management pointed to faster revenue, wider margins and early traction for its AI product Max.

Overview

  • ServiceTitan reported fiscal Q1 2027 revenue of $268.8 million and adjusted EPS of $0.37, representing 25% year‑over‑year growth and beating consensus estimates.
  • The company narrowed its GAAP operating loss to $25.8 million and generated $40.8 million in non‑GAAP operating income, while non‑GAAP free cash flow improved but stayed negative $9.6 million.
  • Platform usage strengthened as gross transaction volume rose to $21.7 billion, up 23%, and net dollar retention remained above 110%, signaling deeper spending by existing customers.
  • Management said deployments of Max more than doubled in the quarter and are set to double again, with fully ramped customers automating over 10% of jobs and reporting higher booking rates and revenue per technician.
  • The beat and raised guidance sparked roughly a 16% stock jump and multiple analyst price‑target increases, and markets will watch continued Max rollouts and whether cash flow turns positive without one‑time weather and calendar tailwinds.