Overview
- The 58-year-old victim from Santa Lucía found a supposed support line online with a Buenos Aires area code and believed she was speaking to Mercado Pago staff.
- Posing as company personnel, the callers collected personal details and gained remote access to her phone, taking control of banking and app accounts.
- The fraudsters made linked transfers of 500,000, 295,000 and 1,500,000 pesos within minutes, draining a total of 2.9 million pesos.
- A formal complaint was filed, and judicial authorities and police are tracking the path of the money, which is often rapidly triangulated through other accounts in such cases.
- Investigators reiterate that legitimate virtual-wallet support will not ask for passwords or remote control by phone and advise using official contact channels.